To book:
* After booking via email or telephone you will receive a confirmation email with all details.
* Payment is then made via Ideal on our website.
* When booking, the costs stated on our website apply, so take driving costs and parking costs into account.
Cancel:
* Cancellation is possible, but we will charge a booking fee of € 15.00.
* For cancellations within 48 hours before the start of the booking, no money will be refunded.
* In case of cancellation, due to unforeseen reasons, on our part, you will receive your money back via the bank within two weeks.
* In both cases the cancellation is done via email!
Intermediaries:
* If one of our programs is part of a third party program, costs will be paid via Ideal before the date of booking.
* You will receive an invoice via email within 2 days after payment.
General:
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* Secrets of the City cannot be held liable for loss, theft or damage to personal items.
* If one or more participants are clearly under the influence of alcohol or drugs, they will not be admitted to any of our programs. In this case, no refund of payment is possible.
* If deliberate destruction is made to our materials, the costs for repair or replacement are entirely borne by the participants in the program.